How to Cancel and Unbind the Real-name of China Internet of Things Card?

To cancel and unbind the real-name of China Internet of Things Card, you can choose the channel according to the operator: use the mini program of China Unicom, contact the card dealer or customer service of China Mobile, and call the customer service phone of China Telecom and Radio and Television.

At the same time, pay attention to back up the data in the card in advance to avoid information leakage and ensure the smooth completion of the unbinding and cancellation process.

China IoT Card Cancellation and Unbinding

The cancellation and unbinding of the real-name of China Internet of Things Card mainly involve the four major operators. The following are the detailed steps and precautions:

I. China Unicom Internet of Things Card

Unbinding real-name process:

• Mini program operation:

• Search for the “China Unicom Internet of Things Card Real-Name Authentication System” mini program on WeChat, log in and enter the “Card Bag”.
• Select the card to be unbound, click “Unbind Card”, and confirm according to the prompts.

• Offline channels:

• Business hall: Bring the original ID card, Internet of Things card and proof of ownership of the device (such as purchase invoice), fill in the application form and the staff will verify and sign to complete the unbinding.
• Customer service phone: Dial 10010 to transfer to the IoT card special desk, provide the card number, ID number and reserved mobile phone number to verify your identity, and then apply for unbinding.

How to cancel and unbind the real-name operation process of China’s Internet of Things card

Notes:

• Mini program unbinding is suitable for large-traffic cards. Small-traffic cards or early cards may need to contact agents to submit special applications.
• After unbinding, you need to rebind a new device to use it. It is recommended to back up the card number and device information in advance.

China Unicom IoT card real-name unbinding operation process

II. China Mobile IoT Card

Unbinding real-name process:

• Mini program operation:

• Search for the “China Mobile IoT Card Real-Name Registration” mini program on WeChat, enter the “Card Bag” and select the card to be unbound, and follow the prompts.

• Other methods:

• Card dealer assistance: Contact the issuer or agent to cancel on your behalf.
• Customer service phone: Dial 10086 and provide the ID number or IoT card number to force unbinding.
• Government and enterprise service phone: Dial 4001100868 (Mobile Cloud Phone) and follow the prompts.

Notes:

• The unbinding process of the Mobile IoT card is relatively complicated. The mini program may only support some cards. It is recommended to contact the card dealer or customer service first.
• After unbinding, you need to confirm the card status to avoid arrears or account cancellation affecting subsequent use.

III. China Telecom IoT Card

Unbinding real-name process:

• Service number operation:

• Contact the manual customer service through the “Tianyi IoT” service number, provide the card number (ICCID), ID number, name and contact information to apply for cancellation.

• Customer service phone:

• Dial 4008285656 (Tianyi IoT phone) or 10000 and follow the customer service instructions.

Notes:

• The unbinding of the Telecom IoT card must be done through official channels to avoid leaking personal information.
• It is recommended to confirm the card status after unbinding to ensure that it has been completely cancelled.

IV. China Radio and Television Internet of Things Card

Unbinding real-name process:

• APP operation:

• Complete real-name authentication and binding and unbinding in the China Radio and Television APP.

• Customer service phone:

• Dial 10099 and follow the prompts to unbind.

Notes:

• The unbinding process of the Radio and Television Internet of Things Card is relatively simple, but you need to ensure that the APP version is the latest.
• It is recommended to check the account balance after unbinding to avoid unnecessary deductions.

V. General cancellation method

1. Automatic cancellation:

• Stop paying, and the Internet of Things Card will be automatically cancelled and recycled 2-3 months (or 60-90 days) after arrears.

1. Contact the merchant:

• Contact the card issuing merchant directly and request cancellation, which is usually completed within 2-7 working days.

1. One-card check:

• Use “One-card check” to check the operator of the Internet of Things Card under your name, and then follow the above method.

VI. Notes

• Debt handling:

• If the IoT card is not paid for 2 months, it will be closed. After the account is closed, it cannot be restored and needs to be re-applied.

• Privacy protection:

• Back up the data in the card before unbinding to avoid information loss.
• Do not disclose sensitive information such as ICCID number to third parties.

• Enterprise users:

• It is recommended to use the operator platform (such as China Unicom IoT platform) for batch unbinding to improve efficiency.

• Credit impact:

• IoT cards are not for individual users, and arrears or non-activation will not affect personal credit.

VII. FAQ

Q1: What should I do if the unbinding fails?

• Check whether the mobile network or card is in arrears or has been closed.
• Contact customer service to check the account status and confirm whether there are conditions such as binding time limit.

Q2: Non-high-traffic cards cannot be unbound online?

• Contact the card agent to submit a special unbinding application, or reapply for a new card after cancellation.

Q3: How to deal with the card after unbinding?

• After unbinding, the card needs to be re-bound to a new device before it can be used. It is recommended to plan the device allocation in advance.

Through the above steps, you can choose the appropriate method to complete the cancellation and unbinding real-name operation according to the operator of the IoT card.

The China IoT team on the IoT cloud platform was established and is very familiar with the China IoT card. If you need to purchase China IoT products, please contact us.